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Responsible Gambling Policy

At Euphoria Wins we take responsible gambling seriously. We are committed to keeping play safe and under control, and we provide practical tools and clear guidance so you can manage your account, protect your wellbeing and enjoy gaming responsibly. Our approach focuses on prevention, intervention and support for players who need it.

Player protection principles

We expect all players to be aged 18+ and we carry out identity checks to verify age and identity before allowing certain account actions. We promote fair play and transparency, and we aim to make it straightforward for you to set limits, pause activity or close your account if you need to.

Activity-control tools

Our account controls let you tailor your play to suit your needs. You can set deposit limits, loss limits and session reminders, and use reality checks to monitor how long you spend playing. We recommend reviewing and adjusting limits regularly to match your circumstances.

Deposit limits

You can apply daily, weekly or monthly deposit limits to control how much you place on your account. Limits take effect immediately or at the next deposit depending on the setting, and they can be raised or lowered through your account settings or by contacting support.

Loss limits

Loss limits help cap how much you can lose over a chosen period. Setting a loss limit gives you an extra layer of protection and helps prevent chasing losses. If you exceed a loss limit, you will be prompted to reassess and can request additional safeguards.

Time limits and account breaks

Use time limits and session reminders to avoid extended play. You can set automatic session time reminders and schedule short account breaks or longer cooling-off periods to step away from play. Time-outs can be applied instantly via your account settings.

Self-exclusion

If you need a longer break we offer self-exclusion options that close access to your account for a chosen period. Self-exclusion is a serious step and can be applied from your account area or by contacting our support team. After a self-exclusion period ends you will be offered a cooling-off process before play resumes.

Signs of problematic behaviour

Look out for changes such as spending more time or money than intended, neglecting other responsibilities, borrowing to fund play or feeling unable to stop. If you or someone you know shows these signs, consider using limits, taking a break or seeking professional support.

Practical tips for staying in control

Set realistic deposit and loss limits, use session reminders, avoid gambling when stressed or impaired, and never view gambling as a way to make money. Keep a record of time and spend, and talk to someone you trust if you feel concerned.

Professional help and support organisations

If you need further help contact professional services such as GamCare or the National Gambling Helpline for confidential advice and practical support. Our support team can also signpost you to local and national services and provide information about self-exclusion schemes.

For straightforward account help or to apply controls now, log in to your account at EuphoriaWins and visit the safer gambling section. We are here to help you stay safe and in control while playing.